oim 11.1.2.0.1 BP01, Self Service Console Does Not Start with Error " Unable to find class Unable to find class 'oracle.iam.ui.homepage.listener.HomepagePersonalizationPhaseListener

after installation of 11.1.2.0.1 BP01, the self service console fails to start with the following cause in the stack trace:

Cause: Unable to find class 'oracle.iam.ui.homepage.listener.HomepagePersonalizationPhaseListener'

 

changes to OIM

installation of BP01

 

 

reason

The lifecycle component added to the faces-config.xml is not compatible with all environments:

 

Solution

 

 

 

In the environment's $ORACLE_HOME/OIM/user_projects/domains/$USER_DOMAIN/servers/ there should be a temporary directory where the ear file was unpacked.  It will be something similar to:

tmp/_WL_user/oracle.iam.console.identity.self-service.ear_V2.0

Under this ear file, there will be a faces-config.xml. 

To find this on Unix you can use the command

 to get the exact location.

 

find . -name faces-config.xml

 

1.  Back up a copy of the faces-config.xml
2.  Remove these lines from the remaining faces-config.xml
 <lifecycle>
  <phase-listener>oracle.iam.ui.homepage.listener.HomepagePersonalizationPhaseListener</phase-listener>
</lifecycle>
3.  Try to start the self service application from the weblogic console.